Privacy policy
Last updated: June 2026
MACHINEX ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit machinexsupplies.com or place an order, how we use it, and the choices you have.
Information We Collect
We collect information you provide directly when you place an order or contact us, including:
- Name, email address, phone number, and company name;
- Billing and shipping addresses;
- Order details and history.
We also automatically collect limited technical information such as your browser type, device, and general usage data to help operate and improve the site.
Payment Information
Card payments are processed securely by Shopify Payments. Your full card number, CVC, and related payment details are entered on Shopify's secure, encrypted checkout and are never stored on our servers. We receive only confirmation of your payment and limited transaction details. Shopify's handling of your data is governed by its own privacy policy (https://www.shopify.com/legal/privacy).
How We Use Your Information
- To process, fulfill, and ship your orders;
- To communicate with you about orders, shipping, and support;
- To respond to inquiries and provide customer service;
- To prevent fraud and maintain the security of our site;
- To comply with legal obligations.
Cookies & Local Storage
Our store uses cookies and similar technologies to operate the site, remember the contents of your shopping cart, and understand site usage. You can control or clear this data through your browser settings; doing so may affect cart functionality.
How We Share Information
We do not sell your personal information. We share it only with service providers who help us run the business, including:
- Shopify — our e-commerce platform and payment processing;
- Shipping carriers (UPS, FedEx, USPS) — order delivery;
- Hosting providers — to operate the website.
We may also disclose information if required by law or to protect our rights, customers, or the public.
Data Security
We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices & Rights
You may request to access, correct, or delete the personal information we hold about you, or opt out of non-essential communications, by contacting us using the details below. We'll respond in accordance with applicable law.
Children's Privacy
Our site is intended for business and professional use and is not directed to children under 16. We do not knowingly collect information from children.
Changes to This Policy
We may update this policy from time to time. Changes take effect when posted on this page, with an updated "Last updated" date above.
Privacy questions?
Contact us at esanchez@machinexsupplies.com or 909.206.4658.